Updated: 20 April 2025
Applies to: begenerative.com (the “Site”)

1. Introduction

BeGenerative (“we”, “us”, “our”) respects the privacy of individuals and organisations who interact with us. This Privacy Policy explains how we collect, use, store, and disclose personal information collected through our Site and related services.

This policy applies to:

• Visitors to our website
• Users of our services and programmes
• Individuals who attend our events or purchase our products
• People who communicate with us in any form (e.g. online, email, in person)

By using our Site or services, you agree to the terms of this Privacy Policy, our Terms of Service, and our Cookie Policy.

2. What Information We Collect

We collect personal information in three ways:

2.1 Information You Provide

You may provide personal data when you:

• Contact us through the Site or by email, phone, or in person
• Register for services, events, or newsletters
• Purchase products or services
• Complete courses, assessments or submit information about your goals and interests
• Upload images and documents (please remove metadata)

This information may include:

• Name, email address, postal address, and phone number
• Billing and payment details
• Event registration and attendance history
• Self-assessment results, preferences, and characteristics
• Health and dietary information (if relevant to events)
• Employment or education history (if applying for roles or partnerships)
• Other information

2.2 Information We Collect Automatically

When you visit our Site, we may automatically collect:

• IP address, browser type, and device information
• Pages visited and time spent on our Site
• Interactions (e.g. clicks, scrolling, navigation behaviour)
• Information from cookies and similar technologies (see our Cookie Policy)

2.3 Information from Third Parties

We may receive information about you from:

• Partners, subcontractors, and service providers (e.g. event organisers, payment gateways, marketing agencies)
• Public sources or databases where legally permitted

3. How We Use Your Information

We use your personal data to:

• Deliver and improve our services and events
• Process purchases and manage registrations
• Communicate with you about your participation, orders, or enquiries
• Recommend relevant programmes, tools, or materials
• Conduct assessments and determine event suitability
• Carry out internal operations, such as analysis, reporting, and quality control
• Send marketing content where you have provided consent
• Fulfil legal or contractual obligations

We will not use your data for purposes unrelated to what it was collected for, unless legally required or with your consent.

4. Sharing Your Information

We do not sell your personal information.

We may disclose personal data to:

• Trusted third-party service providers (e.g. cloud platforms, assessment providers, analytics firms)
• Event organisers, affiliates, or contractors assisting with delivery of our services
• Legal or regulatory authorities, where required by law
• Entities involved in the sale or transfer of our business or assets

All third parties who handle personal information on our behalf are contractually obligated to safeguard your data and only use it for agreed purposes.

5. International Transfers

Because BeGenerative delivers services globally, your information may be stored or processed in countries outside New Zealand. In such cases, we ensure appropriate safeguards are in place to protect your data, including data processing agreements and secure hosting environments.

6. Data Security and Retention

We use appropriate technical and organisational measures to protect personal information from misuse, loss, unauthorised access, or disclosure.

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. For example:

• Enquiries and correspondence may be retained for customer service follow-up
• Registration and transaction records may be kept for tax and audit purposes
• Unsubscribed marketing contacts may be retained to prevent further outreach

7. Your Rights

You may request to:

• Access or correct your personal information
• Withdraw consent to marketing at any time
• Request deletion of your data, unless legal grounds for retention apply
• Object to processing where applicable

All requests must be made in writing to the contact details below. We will respond within a reasonable timeframe.

8. Children’s Privacy

Our services and Site are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has submitted personal data to us, please contact us immediately.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, operations, or legal obligations. The updated version will be posted on our Site, with the revised effective date. Your continued use of the Site confirms your acceptance of the changes.

11. Contact Us

To exercise your rights, make a request, or ask a question about this Privacy Policy, contact:

Privacy Officer
BeGenerative
Email: support@begenerative.com