List

Reasoning

But effective double-loop learning is not simply a function of how people feel. It is a reflection of how they think, that is, the cognitive rules or reasoning they use to design and implement their actions.
Teaching people how to reason about their behavior in new and more effective ways breaks down the defenses that block learning.
To question someone else’s reasoning is not a sign of mistrust but a valuable opportunity for learning.
We cannot reason effectively if we are not aware of the reasoning processes we are using.