Applies to: begenerative.com (the “Site”)

1. Introduction

BeGenerative (“we”, “us”, “our”) respects the privacy of individuals and organisations who interact with us. This Privacy Policy explains how we collect, use, store, and disclose personal information collected through our Site and related services.

This policy applies to:

• Visitors to our website
• Users of our services and programmes
• Individuals who attend our events or purchase our products
• People who communicate with us in any form (e.g. online, email, in person)

By using our Site or services, you agree to the terms of this Privacy Policy, our Terms of Service, and our Cookie Policy.

2. What Information We Collect

We collect personal information in three ways:

2.1 Information You Provide

You may provide personal data when you:

• Contact us through the Site or by email, phone, or in person
• Register for services, events, or newsletters
• Purchase products or services
• Enrol in and complete education programmes, information programmes, workshops, online courses, coaching pathways, or assessments
• Submit assignments, upload coursework, complete quizzes, participate in exercises, or contribute to discussion forums
• Provide reflections, journals, project materials, or portfolio submissions
• Upload images, documents, video, or audio recordings (please remove metadata where possible)

This information may include:

• Name, email address, postal address, and phone number
• Billing and payment details
• Event registration and attendance history
• Self-assessment results, preferences, goals, and characteristics
• Health and dietary information (if relevant to events)
• Employment or education history (if applying for roles or partnerships)
• Course-related content you create or submit, including:
  • Written assignments and project work
  • Quiz and test responses
  • Survey answers
  • Peer feedback
  • Case study analyses
  • Worksheets and exercise responses
  • Capstone or final project submissions
  • Supporting documentation or research materials
• Records of participation, such as:
  • Course progress tracking
  • Module completion status
  • Time spent on lessons
  • Interaction with course materials
  • Forum or group discussion contributions
  • Feedback provided to instructors or peers

Where our programmes include live sessions, mentoring, or group facilitation, we may also collect:

• Notes from coaching or mentoring sessions
• Session recordings (where applicable and disclosed in advance)
• Breakout room participation data
• Feedback and evaluation forms

This information is collected for the purpose of:

• Delivering and administering educational and information programmes
• Assessing performance and progression
• Providing feedback and certification (where applicable)
• Customising learning pathways
• Supporting participant engagement
• Improving curriculum design and course delivery
• Maintaining academic integrity and programme standards

You are responsible for ensuring that any content you upload does not infringe the rights of others and does not include unnecessary sensitive personal information about third parties.

2.2 Information We Collect Automatically

When you visit our Site or access our learning platforms, we may automatically collect:

• IP address, browser type, and device information
• Pages visited and time spent on our Site
• Course access dates and login frequency
• Interactions (e.g. clicks, scrolling, navigation behaviour, lesson progression)
• Technical performance data (e.g. load times, error logs)
• Information from cookies and similar technologies (see our Cookie Policy)

Within education platforms, this may include analytics on course engagement, quiz completion rates, and participation metrics used to improve learning outcomes.

2.3 Information from Third Parties

We may receive information about you from:

• Partners, subcontractors, and service providers (e.g. learning management system providers, event organisers, payment gateways, marketing agencies)
• Accreditation or certification partners (where applicable)
• Public sources or databases where legally permitted

3. How We Use Your Information

We use your personal data to:

• Deliver and improve our services, courses, and events
• Administer educational programmes and track progress
• Evaluate assignments, quizzes, and submitted coursework
• Provide personalised feedback and support
• Issue certificates or confirm course completion
• Process purchases and manage registrations
• Communicate with you about your participation, orders, or enquiries
• Recommend relevant programmes, tools, or materials
• Conduct assessments and determine event or course suitability
• Carry out internal operations, such as analysis, reporting, quality control, and curriculum development
• Maintain academic integrity and prevent misuse of our learning platforms
• Send marketing content where you have provided consent
• Fulfil legal or contractual obligations

Course submissions and assessment data may also be used in aggregated and de-identified form for research, reporting, programme evaluation, and improvement purposes.

We will not use your data for purposes unrelated to what it was collected for, unless legally required or with your consent.

4. Sharing Your Information

We do not sell your personal information.

We may disclose personal data to:

• Trusted third-party service providers (e.g. cloud hosting providers, learning management systems, assessment platforms, analytics firms)
• Instructors, facilitators, mentors, or assessors involved in delivering your programme
• Event organisers, affiliates, or contractors assisting with delivery of our services
• Accreditation bodies (where certification is requested or required)
• Legal or regulatory authorities, where required by law
• Entities involved in the sale or transfer of our business or assets

All third parties who handle personal information on our behalf are contractually obligated to safeguard your data and only use it for agreed purposes.

5. International Transfers

Because BeGenerative delivers services globally, your information may be stored or processed in countries outside New Zealand. In such cases, we ensure appropriate safeguards are in place to protect your data, including data processing agreements, secure hosting environments, and contractual protections consistent with applicable privacy laws.

6. Data Security and Retention

We use appropriate technical and organisational measures to protect personal information from misuse, loss, unauthorised access, or disclosure. These may include:

• Secure cloud-based platforms
• Access controls and authentication measures
• Role-based permissions for instructors and administrators
• Encryption of sensitive data where appropriate

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. For example:

• Enquiries and correspondence may be retained for customer service follow-up
• Registration and transaction records may be kept for tax and audit purposes
• Course submissions and assessment records may be retained for academic integrity, certification verification, or dispute resolution
• Unsubscribed marketing contacts may be retained to prevent further outreach

When information is no longer required, it is securely deleted or de-identified.

7. Your Rights

You may request to:

• Access or correct your personal information
• Withdraw consent to marketing at any time
• Request deletion of your data, unless legal grounds for retention apply
• Object to processing where applicable
• Request a copy of course-related data you have submitted (subject to technical and legal limitations)

All requests must be made in writing to the contact details below. We will respond within a reasonable timeframe.

8. Children’s Privacy

Our services and Site are not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has submitted personal data to us, please contact us immediately.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, operations, educational offerings, or legal obligations. The updated version will be posted on our Site, with the revised effective date. Your continued use of the Site confirms your acceptance of the changes.

11. Contact Us

To exercise your rights, make a request, or ask a question about this Privacy Policy, contact:

Privacy Officer
BeGenerative
Email: support@begenerative.com