Refunds and Returns Policy

At BeGenerative, we are committed to delivering world-class experiences through our platforms, courses, programs, memberships, and events. Please read the following policy carefully before making your purchase.

Digital Products, Courses, and Memberships

All digital products, including online courses, memberships, downloads, and recorded programs, are non-refundable and non-returnable.

Due to the nature of digital delivery and instant access, all sales are final once a purchase is completed.

No exceptions apply for change of mind, unused access, or partial participation.

In-Person and Hybrid Programs

Refund eligibility for in-person, hybrid (in-person + online), and multi-session coaching programs is determined by the specific terms outlined for each event or program at the time of purchase.

• If a cancellation fee is specified in the program information, this will apply for early withdrawals or cancellations before the stated deadline.
• If no cancellation or refund terms are listed, the default position is that no refund is available for that offering.
• Requests for exceptional consideration must be submitted in writing and will be reviewed at our sole discretion.

Transfers and Substitutions

In some cases, subject to prior approval and availability, transferring your place to another eligible participant may be permitted. Please contact us as soon as possible to explore options.

Sale and Promotional Items

All purchases made at a discounted or promotional rate are considered final and not eligible for refunds.

Errors and Technical Issues

If you experience technical issues that prevent access to a product or program, please contact us immediately at hello@begenerative.com. We are committed to resolving any genuine access issues promptly.

How to Request Support

For all refund or transfer-related enquiries, contact us at:
📧 hello@begenerative.com

Please include the following:

• Your full name and contact details
• The product or event purchased
• Proof of purchase (receipt or transaction ID)
• Reason for your enquiry

Need Help?

We’re here to help you get the most out of your BeGenerative experience. If you have any concerns or questions regarding this policy, don’t hesitate to contact our support team.

BeGenerative Ltd reserves the right to amend this Refund and Returns Policy at any time. All changes will be effective immediately upon posting to this page.