List
Communication
To acknowledge is not merely to be polite. It is to make something communicatively real, to confirm that it has been seen, received, and now exists between people as part of the shared field of action.
When people are asked how they would behave under certain circumstances, the answer they usually give is their espoused theory of action for that situation. This is the theory of action to which they give allegiance, and which, upon request, they communicate to others. However, the theory that actually governs their actions is their theory-in-use.
Managers who are skilled communicators may also be good at covering up real problems.
Leadership is the day-to-day communications about the real issues.
Be brave enough to start a conversation that matters